.hs-chat-wrap{display:flex;gap:16px;min-height:520px}
.hs-chat-sidebar{width:320px;background:#fff;border:1px solid #e6eaf2;border-radius:8px;display:flex;flex-direction:column}
.hs-chat-filters{display:flex;gap:8px;padding:12px;border-bottom:1px solid #eef2f7}
.hs-chat-list{flex:1;overflow:auto}
.hs-chat-item{padding:12px;border-bottom:1px solid #f1f4f9;cursor:pointer}
.hs-chat-item.active{background:#f7faff}
.hs-chat-pane{flex:1;display:flex;flex-direction:column;background:#fff;border:1px solid #e6eaf2;border-radius:8px}
.hs-chat-header{padding:12px 16px;border-bottom:1px solid #eef2f7;font-weight:600}
.hs-chat-messages{flex:1;padding:16px;overflow:auto;background:linear-gradient(180deg,#fbfdff 0,#fff 100%)}
.hs-chat-form{display:flex;gap:8px;padding:12px;border-top:1px solid #eef2f7}
.hs-chat-form input{flex:1;border:1px solid #dfe6f0;border-radius:6px;padding:10px 12px;font-size:14px}
.btn-primary{background:#3194f7;color:#fff;border:none;border-radius:6px;padding:10px 14px;cursor:pointer}
.btn-primary:hover{background:#227fe0}

/* Floating Support Chat Button + Modal */
.hs-chat-fab{position:fixed;right:24px;bottom:24px;z-index:9999;background:#22c55e;color:#fff;border:none;border-radius:28px;padding:12px 16px;font-weight:600;box-shadow:0 8px 20px rgba(0,0,0,.18);cursor:pointer}
.hs-chat-fab:hover{background:#1fb455}
.hs-chat-fab .badge{display:inline-block;margin-left:8px;background:#ef4444;color:#fff;border-radius:999px;padding:2px 8px;font-size:12px;font-weight:700}
.hs-chat-fab.alert{animation:pulse 1.2s infinite; background:#ef4444}
@keyframes pulse{0%{transform:scale(1)}50%{transform:scale(1.05)}100%{transform:scale(1)}}
.hs-chat-modal{position:fixed;inset:0;background:rgba(0,0,0,.35);display:none;z-index:9998}
.hs-chat-modal.open{display:flex;align-items:center;justify-content:center}
.hs-chat-modal .hs-chat-dialog{width:min(960px,96vw);height:min(720px,90vh);background:#f9fbff;border-radius:12px;box-shadow:0 10px 30px rgba(0,0,0,.25);padding:16px;display:flex;gap:16px}
.hs-chat-modal .hs-chat-close{position:absolute;top:18px;right:22px;background:#fff;border:1px solid #e6eaf2;border-radius:8px;padding:6px 10px;cursor:pointer}